Lights, camera, action! The stage was set and all the glamorous ladies, our very own Holiday Expert (HE) Team, convened at Epicentre, Gurgaon to kick-off the first ever MakeMyTrip HE Town Hall Meet.
Glitz and Glamour
Dressed in enigmatic shades of red and black, the ladies graced their presence on stage and posed for photos, Oscar style.
As the cameras flashed and the auditorium filled with MMT buzz, Milena built the excitement by sharing details about the company and success of the HE channel, a grand initiative taken in December 2011.
Creating History in 18 Months
As an ode to all HE achievers, the evening started with a beautiful AV on ‘women’, with few pictures of inspiring MMT ladies, followed by a snapshot of the amazing HE journey. The statistics were indeed unbelievable, and reflected the tremendous effort put in collectively by the team.
With the audience high on energy and enthusiasm, Mohit Gupta kept the momentum going with an engaging talk on the paradigm shift to HE channel and how this value addition goes a long way in making customers happy.
A Bite of the Success Pie
After his invigorating speech, it was time for the highlight of the THM – the Big Awards! With upbeat music in the background, Milena’s funny one-liners and Dheeraj’s funky blow horn, the awards ceremony was filled with fun and frolic. To add to the merriment were the HE ladies, who cheered on their peers for their achievements.
Sweet Rewards and Surprises
First up were Manish Kalra and Deepak Rawat, who presented the awards for Outstanding Customer Service and Outbound Achievers. As the claps became louder, Devesh Khanna and Sanket Atal came on stage to give away accolades for the Great Festive Bonanza. And what fancy gadgets and goodies HEs got to take home!
What’s more, each top winner was in for a sweet surprise – a beautiful message from her husband! To see husbands express love and pride for women in their lives was indeed the icing on the cake. (One lady shockingly exclaimed ‘are you sure that is from my husband?’)
Through the event, the pretty ladies were all praises for the MMT Operations team, especially Sushil Verma and Divyanshu Saxena (One Expert even went on to say ‘If all else fails, Divyanshu hails!’)
As the ‘Red Carpet Awards’, given for exceptional achievements in domestic and international travel, came to a close, Sushil sent the audience in bouts of laughter and kept them captivated with an incredible creative and witty speech.
The all too perfect evening concluded with high tea and delicious snacks including mouth-watering paneer tikkas and crispy French fries.
The first HE THM was a sure-shot success, as many Holiday Experts would enthusiastically agree, and I cannot wait for the event to come back with a bang next year!